Shipping Policy
Company Name: HOTATECH INC
Address: 15348 Valley Blvd, City of Industry, CA 91746
Phone: +1 (831) 295-5388
Email: info@hotatechinc.com
At HOTATECH INC, we are committed to providing fast and reliable delivery for all online orders.
1. Order Processing
- Orders are processed and shipped within 1–3 business days after payment is confirmed.
- Orders placed on weekends or federal holidays will begin processing on the next business day.
2. Shipping Methods & Carriers
- We ship using USPS and UPS.
- The carrier and service are selected based on the package size, weight, and destination.
3. Estimated Delivery Times
- Standard Shipping (USPS/UPS Ground): 3–7 business days.
- Expedited Shipping (when available): 2–3 business days.
- Delivery times are estimates only and may be affected by carrier delays, weather, or other factors outside our control.
4. Shipping Rates
- Shipping costs are calculated at checkout based on weight, size, and destination.
- HOTATECH INC may offer free shipping promotions; these will be clearly displayed on our website.
5. Order Tracking
- Once your order has shipped, a tracking number will be emailed to you.
- Customers are responsible for monitoring their shipment using the tracking information provided.
6. Delivery Issues
- HOTATECH INC is not responsible for delays caused by USPS or UPS, incorrect shipping information, or circumstances beyond our control.
- If a package is returned due to an incorrect or incomplete address, the customer will be responsible for any reshipping fees.
